Introduction
These Terms of Service govern the use of sneakerrise.com and the purchase of women's shoes from Chi Keung Limited. By accessing sneakerrise.com or placing an order, the customer agrees to these terms. If the customer does not agree, the customer must not use sneakerrise.com.
Use of the Website
The customer must be at least 18 years old to purchase. The customer agrees to provide accurate information. The company may suspend or terminate access for violations.
Products and Orders
The company sells women's shoes. Product descriptions are as accurate as possible. The company reserves the right to limit quantities. Orders are subject to acceptance. The company may cancel orders for reasons including unavailability.
Pricing and Payment
Prices are listed on sneakerrise.com. The company may change prices without notice. Payment must be made at checkout. Accepted payment methods include major credit cards and PayPal. The customer authorizes the company to charge the selected payment method.
Shipping
The company ships to addresses provided by the customer. Shipping times and costs are shown at checkout. The company is not responsible for delays caused by carriers or customs.
Returns and Refunds
The company offers a strict 14 days no-reason refund policy. The customer may return any purchased item within 14 days of receipt for a refund. To exercise this right, the customer must contact Chi Keung Limited at [email protected] within 14 days of receiving the item. The item must be unused and in original packaging. The customer is responsible for return shipping costs. The company will process the refund after receiving the returned item.
Refund processing and arrival to the customer's account takes at least 14 days from the date the company receives the returned item. This period applies to all refund methods. The company does not issue refunds for items that are not returned in accordance with these terms.
For PayPal refunds, the refund takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The company has no control over PayPal's processing times. The customer agrees that the company is not liable for delays caused by PayPal or financial institutions.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must contact Chi Keung Limited at [email protected] within 7 days of receiving the item. The customer must provide photographs and a description of the damage or defect. The company will review the claim and may offer a replacement or refund. Claims submitted after 7 days of receipt will be denied. This 7-day period is strict and cannot be extended.
Governing Law
These Terms of Service and any disputes arising from them are governed by the laws of Hong Kong. The courts of Hong Kong have exclusive jurisdiction over any legal proceedings. The customer agrees to submit to the jurisdiction of Hong Kong courts.
Limitation of Liability
The company is not liable for indirect, incidental, or consequential damages. The company's total liability for any claim is limited to the amount paid for the product. Some jurisdictions do not allow limitations, so this may not apply.
Intellectual Property
All content on sneakerrise.com is owned by Chi Keung Limited or its licensors. The customer may not reproduce, distribute, or modify any content without written permission.
User Conduct
The customer agrees not to use sneakerrise.com for unlawful purposes. The customer must not attempt to gain unauthorized access to the website or its systems.
Indemnification
The customer agrees to indemnify Chi Keung Limited against any claims arising from the customer's violation of these terms.
Termination
Chi Keung Limited may terminate the customer's access to sneakerrise.com at any time. The customer may terminate these terms by ceasing to use sneakerrise.com.
Severability
If any provision of these terms is found unenforceable, the remaining provisions remain in full force.
Entire Agreement
These terms constitute the entire agreement between the customer and Chi Keung Limited regarding the purchase of women's shoes.
Changes to Terms
The company may update these Terms of Service. The customer is responsible for reviewing the current version. Continued use of sneakerrise.com after changes constitutes acceptance.
Contact Information
For questions about these Terms of Service, contact Chi Keung Limited at [email protected] or +852 6011 5528. The company's address is 288 Des Voeux Road Central, Central. The website is sneakerrise.com.