Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
This Privacy Policy describes how Chi Keung Limited collects, uses, and protects personal information when you visit sneakerrise.com and purchase women's shoes. By using this website, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact customer service. This information includes your name, email address, shipping address, billing address, and telephone number. We also collect order details, such as the specific women's shoes you purchase, shoe size, color preference, and order history.
When you browse sneakerrise.com, we automatically collect certain technical data. This data includes your Internet Protocol address, browser type, device type, operating system, referring website addresses, and pages you view on our site. We collect this data to improve website functionality and understand how visitors interact with our product listings.
We do not collect, store, or process sensitive payment information. All payment transactions are securely handled by third-party payment gateways. We do not retain payment card details, including full credit card numbers, expiration dates, or security codes. The third-party payment gateway processes your payment information according to its own privacy policy and security standards.
How We Use Your Information
We use your personal information to process and fulfill your orders for women's shoes. This includes confirming your order, arranging shipping, providing customer support, and processing returns or exchanges. We use your email address to send order confirmations, shipping notifications, and delivery updates. We use your telephone number only to contact you regarding your order if necessary.
We use your email address to send marketing communications about new women's shoe arrivals, promotional offers, and style recommendations. You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at [email protected].
We use technical data and order history to personalize your shopping experience. This includes displaying women's shoes that match your preferred styles, sizes, and colors. We also use this data to detect and prevent fraudulent activity, to enforce our terms of service, and to comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on sneakerrise.com. Cookies are small text files placed on your device. We use strictly necessary cookies to enable core website functions, such as remembering items in your shopping cart and maintaining your login session. We use performance cookies to analyze how visitors use our website, which helps us improve site speed and navigation. We use functionality cookies to remember your language preference and shoe size filter settings. We use targeting cookies to deliver relevant advertisements for women's shoes on third-party platforms.
You can control cookies through your browser settings. You can delete existing cookies and set your browser to refuse new cookies. If you disable cookies, some features of sneakerrise.com may not function properly, such as adding shoes to your cart or completing checkout.
Third-Party Payment Processing
All payment transactions on sneakerrise.com are securely handled by third-party payment gateways. Chi Keung Limited does not receive, store, or process your full credit card number, expiration date, or security code. When you enter payment information, it is transmitted directly to the third-party payment gateway. The third-party payment gateway uses encryption and tokenization to protect your payment data. We receive only a transaction confirmation and a token that allows us to process refunds or recurring charges if you authorize them. We do not retain payment card details in our systems.
Data Sharing
We share your personal information with third-party service providers who perform services on our behalf. These service providers include shipping carriers who deliver your women's shoes, payment gateways that process your transactions, email service providers who send order confirmations, and analytics providers who help us understand website traffic. These service providers are contractually obligated to protect your personal information and may use it only to perform services for Chi Keung Limited.
We do not sell your personal information to third parties. We may disclose your personal information if required by law, such as in response to a court order, subpoena, or legal process. We may also disclose your information to protect the rights, property, or safety of Chi Keung Limited, our customers, or the public.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls on our internal systems, and regular security reviews. No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal information.
Your Rights
You have the right to access the personal information we hold about you. You have the right to request correction of inaccurate personal information. You have the right to request deletion of your personal information, subject to legal obligations that require us to retain certain records. You have the right to opt out of marketing communications. You have the right to request a copy of your personal information in a portable format. To exercise these rights, contact us at [email protected] or +852 6011 5528.
Children's Privacy
sneakerrise.com is not intended for children under the age of thirteen. We do not knowingly collect personal information from children under thirteen. If we learn that we have collected personal information from a child under thirteen, we will delete that information promptly. If you believe we have collected information from a child under thirteen, contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on sneakerrise.com. You should review this Privacy Policy periodically. Your continued use of sneakerrise.com after we post changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact Chi Keung Limited at [email protected], +852 6011 5528, or 288 Des Voeux Road Central, Central.